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What happens to a request, from form to estimate

How It Works: Basement Waterproofing Requests in Chicago, IL

Here is the path a basement request from a homeowner in Chicago, IL takes once it leaves the form. It lands with one independent local contractor, and from there the visit, the price and any paperwork stay between you and that company.

What Happens Behind the Form

Chicago IL Basement Waterproofing passes requests along; it does not fix basements. Chicago's code treats anyone who submits a bid, offers to take on building or repair work, or claims the capacity to do it as a general contractor who needs a City license. This site has no such license, so it never bids, offers or performs basement work. It forwards each request to one independent contractor serving the Chicago area.

On money: the only payments run from contractors to this site, for advertising, and right now even that is a free trial. No homeowner is ever charged, and none is offered a discount, gift card or other perk for asking.

Two people looking at a damp patch at the base of a brick wall in an unfinished basement

What Happens After You Submit

  1. You send the details. Put your address in the form, with a line on where the damp or water appears.
  2. A single company hears about it. One independent contractor gets the request, and no one else.
  3. The visit fits your schedule. The contractor walks the basement, checks drains, downspouts and the slope of the yard, and explains what they find.
  4. The decision is yours. With the written estimate in hand, ask questions, compare it with other quotes if you like, and reply only once you're ready.

Contractors You Can Verify

Illinois has no statewide license for waterproofing, though Illinois and Chicago both license plumbers. Most building work in the city calls for a City-licensed general contractor, and suburbs such as Evanston, IL and Oak Lawn, IL set their own rules. This site checks none of it, so these questions are yours.

  • A current license. For a Chicago address, use the Department of Buildings' licensed-contractor search or call 312.744.3449. In a suburb, ask that village or city hall.
  • Proof of coverage. Ask for certificates showing liability insurance and workers' comp before any digging begins.
  • Who handles plumbing and sewers. A sump tied into the drain system, a backwater valve or an overhead sewer needs a City-licensed plumbing contractor; sewer work needs a licensed drainlayer and a City sewer permit. Ask who pulls each permit.
  • A written contract. Illinois requires one for jobs over $1,000, along with the "Home Repair: Know Your Consumer Rights" pamphlet. It should list the drain's route and footage, the pump model and the discharge point.
  • Warranty terms. Get them on paper, and ask whether they transfer if you sell.
  • Fair terms and a real address. Ask for a local street address and references, and walk away from cash-only demands, full payment up front or pressure to sign the same day.
A notepad with a sketched floor plan, a pencil and tape measures on a wooden table

The Limits of This Service

From the hand-off on, this site has no role in the job: no home visits, no estimates, no prices, no payments and no signatures. It favors no method and takes no part in insurance questions. Anything about the work, a warranty or a bill belongs with the contractor. If a dispute won't settle, contact the city or village that licensed or registered the company, or the Illinois Attorney General's Consumer Protection Division.

Take the First Step

Send the form whenever you're ready, and one contractor will get in touch to find a time to look.

Request an Estimate

Quick Coverage Check

Enter a town or ZIP code, Oak Park or 60302 for example, to see straight away whether a local contractor covers it.

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